Loophoop- A brand of Silverdot


PRIVACY POLICY


We at Loophoop value our user’s .We care about how your personal information is used and shared, and we take your privacy seriously. We make every effort to guarantee that the information you provide will not be misused. Please read the detailed policy below as how Loophoop uses and manages the personal information of our clients. We amend our privacy policy from time to time, in order to incorporate any recent changes.


Personal Information that Client has to provide

We collect personal information of a user such as name, address, contact number, email id, credit card/debit card details etc. The information collected is strictly used for identifying a client and fulfilling their shopping needs. We do not sell this personal information to any third party.

Information that is collected automatically

In order to provide great user experience, we record certain browsing history of our clients. This activity is carried out by sending “cookie” to user’s computer browser. If at all you do not wish to receive/prevent your device to accept cookies, you may change your computer settings. But by opting out from receiving any cookies you may miss out on certain website functionality/offers/promotions.

When we collect these browsing histories, our sole aim is to provide better user experience by knowing your tastes/preferences and hence applying analytics to your browsing history so that you get personalized attention and recommendation.

‘Web beacon’ files can be sent to users from time to time from an advertising network we have association with. This helps us in analysis, reporting about the user history. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites.


Loophoop May Use these personal information for :


  1. Process the order.
  2. At the time of Shipping.
  3. Respond to service requests.
  4. Manage individual client’s profile.
  5. Meet our research and product/service development needs and to improve our Site, services and offerings.
  6. Customize your experience, including targeting our services and offerings to you.


Personal Information updation:

Any user can update their personal information under the “my profile” section.

Information Loophoop will share with the Service Providers/ Our Associates.

  1. We will share payment processing information to third parties such as banks, payment gateway providers, wallets etc.
  2. Logistic companies

To the best of our knowledge the personal information used by these third party associates is only for completing the transaction of purchase. And we will only share specific information to them which will help in completing the order.

Information Loophoop will share with the Government Bodies.

We are legally bound to provide any personal information with Government bodies, if by court order/police complaints etc any personal information of the user is requiredto be shared.

E-mail and Other Communications:


We may contact you, by email or other means to send promotional offers. If you do not want to receive email or other mail from us, please indicate your preference by changing your account settings accordingly.

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to contact@loophoop.in. We will make every effort to resolve your concerns.

Effective Date: [July 7th, 2018]